EPAM Systems vs RTS Labs: full comparison for 2026
Quick verdict
EPAM Systems (4.3/5) edges ahead of RTS Labs (4.2/5) overall. EPAM Systems is the better choice for large enterprises with Salesforce and SAP estates. RTS Labs is the stronger option for U.S. mid-market firms with stalled AI pilots. The right choice depends on your project size, budget, and required tech stack.
EPAM Systems vs RTS Labs: head-to-head summary
| Criterion | EPAM Systems | RTS Labs |
|---|---|---|
| Founded | 1993 | 2010 |
| HQ | Newtown, PA, USA | Glen Allen, VA, USA |
| Team size | 60,000+ | 51–200 |
| Rating | 4.3 / 5 | 4.2 / 5 |
| Primary differentiator | Engineering depth across Salesforce, SAP and major model providers, including a formal partnership with Anthropic | Onshore U.S. team focused on getting a stalled pilot into production with ERP and CRM connections |
| Pricing model | T&M, dedicated teams and fixed-scope programmes; rates on request | Fixed-scope assessments and builds, then T&M; rates on request |
| Min. engagement | Not disclosed | Not disclosed |
| Primary tech stack | Salesforce, SAP, Azure OpenAI | Salesforce, Snowflake, Azure OpenAI |
| Industries served | Financial services, Healthcare & life sciences, Retail, Travel, Manufacturing | Logistics, Financial services, Healthcare, Manufacturing |
EPAM Systems vs RTS Labs: overview
EPAM Systems
EPAM Systems is a NYSE-listed software engineering services company founded in 1993 in Princeton, New Jersey, and now headquartered in Newtown, Pennsylvania, with roughly 62,000 employees in more than 55 countries. It runs large Salesforce and SAP Commerce practices and bought Netherlands-based Just-BI to deepen its SAP consulting. In May 2026 it announced a multi-year partnership with Anthropic and a plan to certify more than 10,000 architects on Claude. Its AI/RUN platform is used to package enterprise deployments.
RTS Labs
RTS Labs is a U.S. software and data consultancy founded in 2010, headquartered in Glen Allen, Virginia, near Richmond. It began with custom software, Salesforce implementation and business intelligence, and now positions itself as an implementation partner that takes AI and data systems from pilot to production. It says it has more than 100 senior engineers and AI architects and deploys in 8–12 weeks (per company website; independently unverifiable). Third-party estimates put headcount at 51–100.
Services and capabilities: EPAM Systems vs RTS Labs
| Capability | EPAM Systems | RTS Labs |
|---|---|---|
| CRM / ERP integration | ✓ | ✓ |
| LLM API gateway & cost control | ✓ | ✗ |
| Document processing | ✗ | ✗ |
| Agentic workflows | ✓ | ✓ |
| Fixed-price pilot | ✗ | ✗ |
| Managed services after launch | ✗ | ✗ |
| PII masking & access control | ✗ | ✗ |
Tech stack comparison: EPAM Systems vs RTS Labs
| Framework / platform | EPAM Systems | RTS Labs |
|---|---|---|
| Salesforce | ✓ | ✓ |
| SAP | ✓ | N/A |
| Microsoft Dynamics 365 | N/A | N/A |
| HubSpot | N/A | N/A |
| Snowflake | N/A | ✓ |
| Databricks | N/A | N/A |
| Azure OpenAI | ✓ | ✓ |
| AWS Bedrock | ✓ | ✓ |
| LangChain | N/A | N/A |
| ServiceNow | N/A | N/A |
Pricing comparison: EPAM Systems vs RTS Labs
| Criterion | EPAM Systems | RTS Labs |
|---|---|---|
| Minimum engagement | Not disclosed | Not disclosed |
| Engagement models | Fixed project, Time & materials, Dedicated team | Fixed project, Time & materials |
| Rate transparency | Not public | Not public |
| Price tier | Mid-market | Mid-market |
Target audience comparison: EPAM Systems vs RTS Labs
| Dimension | EPAM Systems | RTS Labs |
|---|---|---|
| Best company size | Startup to mid-market | Startup to mid-market |
| Best industries | Financial services, Healthcare & life sciences, Retail | Logistics, Financial services, Healthcare |
| Best use cases | Agentforce and service-agent features across a large Salesforce estate., AI features in SAP Commerce storefronts and order flows. | Connecting an AI agent to ERP order data for a logistics company., Rescuing a stalled proof of concept and putting it into production. |
| Typical project type | Fixed project | Fixed project |
EPAM Systems vs RTS Labs: pros and cons
| EPAM Systems | |
|---|---|
| + | Thousands of certified Salesforce staff and a dedicated SAP Commerce bench |
| + | Formal model-provider partnership gives early access and support for Claude-based builds |
| + | Engineering rigor suited to complex, multi-system integrations |
| + | Large nearshore delivery in Central Europe and Latin America |
| - | Scale and account structure favour large, multi-year engagements |
| - | Delivery staff numbers for specific platforms come partly from older announcements |
| - | Advice tends to lead toward EPAM-delivered builds |
| RTS Labs | |
|---|---|
| + | Onshore U.S. delivery suits buyers who need data to stay with domestic staff |
| + | Salesforce implementation history helps when the CRM is part of the build |
| + | Explicit focus on production readiness, monitoring and fine-tuning after launch |
| + | Mid-market size keeps engagement minimums modest |
| - | Deployment-time and client-count claims are self-reported |
| - | Glassdoor employee reviews average about 3.0, which may point to retention issues |
| - | Smaller bench than national consultancies |
Who should choose EPAM Systems?
A typical fit: agentforce and service-agent features across a large Salesforce estate.
Engineering depth across Salesforce, SAP and major model providers, including a formal partnership with Anthropic. Minimum engagement is not publicly disclosed. Works best with clients in Financial services, Healthcare & life sciences, Retail, Travel, Manufacturing.
Who should choose RTS Labs?
A typical fit: connecting an AI agent to ERP order data for a logistics company.
Onshore U.S. team focused on getting a stalled pilot into production with ERP and CRM connections. Minimum engagement is not publicly disclosed. Works best with clients in Logistics, Financial services, Healthcare, Manufacturing.
Decision matrix: EPAM Systems vs RTS Labs
| Your situation | Recommended choice |
|---|---|
| You want a fixed-price audit or pilot before committing | Neither advertises one; ask for a scoped pilot |
| AI has to work inside your existing CRM or ERP | Both |
| Personal data must be masked and answers limited by user permissions | Ask both for their PII and access-control design |
| Your budget is at the lower end | Compare: EPAM Systems (Not disclosed) vs RTS Labs (Not disclosed) |
| You want the vendor to run the AI service after launch | Neither offers managed services; plan in-house operations |
| You are building multi-step agents across systems | Both |
Use case fit: EPAM Systems vs RTS Labs
| Use case | EPAM Systems fit | RTS Labs fit | Winner |
|---|---|---|---|
| Agentforce and service-agent features across a large Salesforce estate. | Strong | Limited | EPAM Systems |
| AI features in SAP Commerce storefronts and order flows. | Strong | Strong | Both equally |
| Connecting an AI agent to ERP order data for a logistics company. | Limited | Strong | RTS Labs |
| Rescuing a stalled proof of concept and putting it into production. | Limited | Strong | RTS Labs |
Verdict: EPAM Systems vs RTS Labs
EPAM Systems (4.3/5) is the stronger overall choice for most AI Integration projects. Engineering depth across Salesforce, SAP and major model providers, including a formal partnership with Anthropic.
RTS Labs (4.2/5) is worth a look if you need rescuing a stalled proof of concept and putting it into production. If your situation matches that, RTS Labs is a competitive option.
Related comparisons
EPAM Systems vs RTS Labs FAQ
Is EPAM Systems better than RTS Labs?
EPAM Systems (4.3/5) scores higher overall, but "better" depends on your use case. EPAM Systems's strongest advantage: thousands of certified Salesforce staff and a dedicated SAP Commerce bench. RTS Labs's strongest advantage: onshore U.S. delivery suits buyers who need data to stay with domestic staff.
How do EPAM Systems and RTS Labs differ in pricing?
EPAM Systems pricing: T&M, dedicated teams and fixed-scope programmes; rates on request. RTS Labs pricing: Fixed-scope assessments and builds, then T&M; rates on request. Neither firm publishes a full rate card; a discovery call is required for project-specific quotes.
Which is better for enterprise: EPAM Systems or RTS Labs?
EPAM Systems is the larger team and typically the better enterprise-scale choice. For very large programmes, verify team size and compliance coverage directly with each company before shortlisting.
What are the main differences between EPAM Systems and RTS Labs?
EPAM Systems's primary differentiator is: engineering depth across Salesforce, SAP and major model providers, including a formal partnership with Anthropic. RTS Labs's primary differentiator is: onshore U.S. team focused on getting a stalled pilot into production with ERP and CRM connections. They also differ in team size (60,000+ vs 51–200), minimum engagement (Not disclosed vs Not disclosed), and primary industries served (Financial services, Healthcare & life sciences vs Logistics, Financial services).
Verify all details directly with each company before making a decision.